FAQ

We accept various forms of payment including Visa, MasterCard, American Express, Discover, and PayPal. 

Do you accept third-party gift cards? 
At this time, we are unable to accept third-party gift cards. Third-party gift cards may be attempted upon checkout at the consumer's own risk. Please note that third-party gift cards do not have a billing address associated with them. As a result, our shop system may not process the transaction successfully. 

What is your store policy for returns and exchanges?
ALL SALES ARE FINAL. Please see HERE for more information.  

Can you ship my order to a different address? 
Unfortunately, no. We only ship to the cardholder's billing address. 

Do you accept orders placed outside of the United States? 
Yes! We accept international orders and ship worldwide. International customers must checkout using PayPal. 

Why isn’t my tracking number giving me updates? 
Your package needs to reach a USPS Sort Facility and get scanned into their system. Until then, please allow some time for your tracking number to return updates. 

Why does my tracking number seem incorrect? It says it’s been delivered in another country a while ago!
Your tracking number is correct! USPS sometimes recycles tracking numbers, especially for international orders. If you see old information or old updates please disregard it and check back periodically.

Can you provide me with a shipping quote for the items I’d like to purchase? 
Shipping costs are calculated based on weight of the items purchased and the shipping destination. You will be able to see shipping charges prior to finalizing your order. 

For any other questions related to “Shipping and Delivery” please see HERE.

Why didn't I receive a confirmation email? 
Your confirmation email may have been filtered into your spam/junk folder. Please check both your inbox and spam/junk folder for that message. If you still cannot locate it, please contact us so that we can resend your confirmation.


I have a question about my order. / I have an issue with my order. What do I do?
If you have any questions, concerns, or issues about your order please email the inquiry to mixedmediaeditions@gmail.com with your Order Confirmation Number. We'll help you resolve everything!